Supplier Quality Requirements

1. Scope

The following supplier quality requirements are applicable to Aerco Ltd Purchase Orders for products that Aerco Ltd resells under its AS9120 Stockist Approval.

These requirements apply only when this document is invoked on the Aerco Ltd Purchase Order and are in addition to any other release clauses identified on that Purchase Order.

2. Quality System

The supplier shall maintain a Quality Management System that complies with the ISO9001 standard as a minimum, plus the additional requirements of this document.

3. Non Conforming Product

Supplier must have documented procedures for managing product/process deviation identification and documented procedures for non-conforming material identification, control, disposition, and disposal. Suppliers are not authorized to proceed with a product or process deviation and/or disposition non-conforming product to Aerco Ltd unless previously approved by the Aerco Ltd Quality Manager.

Acceptance of noncompliant products and services shall be at the sole discretion of Aerco Ltd, The approval of concessions shall not constitute a precedent to accept similar noncompliant product in the future. Under no circumstances shall a supplier ship product to Aerco Ltd until the supplier has received formal written approval of the submitted concession.

4. Notification of Changes

Suppliers will immediately notify the Aerco Ltd Buyer in writing of the following changes:

  1. Change in location of facilities, product and / or process definition, supplier or manufacturing equipment. Notification must be prior to relocation and with adequate time for hardware, system, and process re-qualification.
  2. Change in ownership, name changes, or change in senior company management.
  3. Change in, system or controlled processes certification status, including suspensions or disapprovals. Supplier shall notify the Aerco Ltd and Quality Manager by email within seven (7) days of change. Failure to notify Aerco Ltd Quality could result in business suspension or exit.

5. Rentention of Records

The Supplier shall retain objective evidence of conformance to the Aerco Ltd Quality requirements for each shipment. Objective evidence includes, but is not limited to, all test and inspection records associated with the verification of compliance to the purchase order requirements.

The required evidence shall be retained by the Supplier for a minimum period of 10 years after delivery. The objective evidence shall be made available to the Aerco Ltd Buyer or Quality Manager upon request.

Examples of Quality Records to be retained are, but not limited to:

  • First Article Inspection reports
  • In process / final inspection & test records
  • Training Records
  • Manufacturing / fabrication records (e.g. planning sheets, routers)
  • Procurement documents (supplier placed orders)
  • Process control records (used as acceptance criteria)
  • Receiving inspection records (e.g. supplier C of C’s, test reports and material certifications)

6. Right of Access

Aerco Ltd, including its Customers, Regulatory Authority, and/or Government Inspector shall, upon reasonable notice, have right of access to enter any works, warehouse, or other premises under the supplier’s control for the purpose of QMS compliance verification, investigations, surveillance or inspection of any records, tools, or materials procured or used for the manufacture of the goods or process of manufacture on the completed goods themselves before dispatch.

This right shall be flowed to lower tier suppliers.

7. Counterfeit Parts Prevention

Suppliers and Brokers must have a counterfeit parts prevention program. The purpose of this program shall be to prevent the delivery of counterfeit parts and control parts identified as counterfeit. Further guidance can be found in SAE AS5553

The Supplier is responsible for notifying Aerco Ltd of any suspected components used in the furtherance of Aerco Purchase Orders.

All occurrences of counterfeit parts shall be documented and reported, as appropriate, through Aerco Ltd Quality and to external organizations (e.g. law enforcement agencies).

8. F.O.D Control

The supplier shall establish and maintain a program to control FOD (Foreign Object Damage) and /or contamination during the suppliers manufacturing, assembly, test * inspection operations.

9. Flow down of Requirements

The Supplier shall ensure that all applicable requirements of the Order are flowed down to its permitted suppliers at any tier. The Supplier shall ensure that the product delivered to Aerco Ltd conforms to all specifications, drawings, third party quality standards (e.g., AS9100, etc.), Government procurement regulations, Public Laws and other requirements as may be specified in the Order.

10. Staff Awareness

The supplier shall ensure this its staff are aware of their contribution to product and service conformity, product safety and the importance of ethical behaviour.

11. Conflict Material

Conflict Materials refers to minerals mined in the Democratic Republic of the Congo (DRC) and adjoining countries in conditions of armed conflict and human right abuses and which are sold or traded by armed groups.

Conflict minerals are generally defined as cassiterite (tin), coltan (tantalum), wolframite (tungsten) and gold, or derivatives of these minerals.

Aerco promotes traceability of the supply chain but does not have visibility into the country of origin of the raw materials used in the products manufactured by its supply chain. Component information can only be obtained directly from the component manufacturer subject to their disclosure

Consequently, Aerco flows down this requirement to its Suppliers to only source minerals and components from responsible sources and is committed to not directly or indirectly abetting armed conflict and human rights abuses

As guided by the UK Government, Aerco encourages its suppliers whose supply chains involve any of the conflict minerals listed above to implement the OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas.

For any materials identified as having been used in product supplied, Aerco expects the Supplier to immediately notify us with batch and order details.

12. Anti-Slavery and Human Trafficking

Modern slavery is a crime and a violation of fundamental human rights. It takes various forms such as slavery, servitude, forced and compulsory labour and human trafficking, all of which involve the deprivation of a person’s liberty by another to exploit them for personal or commercial gain.

Aerco has a zero tolerance to approach to any form of modern slavery and human trafficking and all forms of corruption and bribery directly and indirectly associated with these criminal acts. We are committed to acting ethically and with integrity, respecting and supporting compliance with human rights, including but not limited to the UK Modern Slavery Act 2015.

Aerco flow down this expectation on its suppliers requiring them to conduct suitable due diligence in their supply chain to support our compliance and that of our customers. Should Aerco become aware of a supplier not in compliance with the Act, they will be removed from our approved Supplier list forthwith.


The European Regulation (EC 1907/2006) regarding the Registration, Evaluation, Authorisation and Restriction of Chemicals (REACH) came into force on 1 June 2007.

Under this regulation, Substances of Very High Concern (SVHC) are identified in the European Chemicals Agency (ECHA) Candidate List. Generally, SVHC are termed as substances meeting one or more of the following criteria: -

  1. Class 1 or 2 carcinogen, mutagen or toxic for reproduction (CMR)
  2. Substance which PBT (persistent, bio-accumulative and toxic) or vPvP (very persistent and very bio-accumulative) in accordance with Annex III of REACH
  3. Other substances for which there is evidence of equivalent degree of concern (e.g. endocrine disruptors)

Article 33 of the REACH Regulation, states that any supplier of an article containing a SVHC on the candidate list in a concentration above 0.1% by weight, has the duty to provide the recipient of such an article with sufficient information to allow its safe use.

Aerco require our suppliers to comply with the REACH requirements and notify Aerco in writing should any articles that they supply fall outside of these legal requirements.